The plain-English version.
Written for real small business owners, not lawyers. Everything that matters about payment, ownership, hosting, and what we both agree to before we start building.
1. What this agreement is
This is the agreement between you (the business owner) and Rendr Development ("Rendr Development," "we," "us," or "our") when you buy a website build and hosting from us. When you check the "I agree" box at checkout and submit your free demo request, you're confirming you've read this, you have the authority to agree to it for your business, and you accept every term below. It becomes fully binding once you approve the demo and pay.
2. What you pay (and when)
Nothing today. We build you a real demo of your website at no cost and no commitment. If you approve the demo and want to launch, you pay a one-time $629 charge that covers the $600 build fee plus your first month of hosting. After that, hosting and care is $29 per month, billed automatically, that begins after your included first month and keeps your site live and maintained. All prices are in US dollars.
3. Free demo, walk-away guarantee
If you don't love the demo we build for you, you can walk away with zero obligation. You owe us nothing, you don't keep the demo files, and no card is ever charged. We only get paid when we deliver something you genuinely approve.
4. Once you approve and pay, the build fee is non-refundable
After you approve the demo and we charge the $629 (the $600 build fee plus your first month of hosting), those payments are non-refundable. The build fee covers the design and development work that produced the site you approved, and the hosting month covers infrastructure we've already provisioned for you. Monthly hosting charges going forward are also non-refundable for the month they cover, but you can cancel future hosting at any time (your site then goes offline).
5. What's included & unlimited revisions
Your build covers everything we agreed on before starting, your pages, your features, your content. You get unlimited revisions on the demo until you're happy and approve the site. If you later want something bigger that wasn't part of the original plan (extra pages, custom features, online store, booking system, complete redesign after you already approved, etc.), we'll quote that separately and agree on the price before any extra work starts.
6. What we need from you
We need you to send content, feedback, and approvals in a reasonable timeframe, plus any logos, photos, or login info we'll need (like your domain or social accounts). If we don't hear from you for 30 days in a row during the demo phase, we may close the request as inactive. You're also responsible for making sure any text or images you send us are accurate and that you have the right to use them.
7. How fast your site launches
Most demos are ready in under 24 hours from the time you submit your request and send us what we need. Full builds, once approved, typically go live in 1 to 3 days. Once you approve and pay, your site goes live shortly after on your real domain. Timelines depend on how quickly you respond, what we agreed to build, and on third-party services we rely on (your domain registrar, hosting provider, payment processor, etc.).
8. Who owns what
Once the $600 build fee is paid, you own the final website, the design, the code, and the content for your project. However, you do not own the hosting environment. Rendr Development owns and operates the servers, accounts, and infrastructure that keep your site live. We keep ownership of any underlying tools or building blocks we used (and you get a permanent license to keep using them as part of your site). We may also show your finished site in our portfolio or on social media unless you tell us in writing not to before launch. Third-party things like stock photos or fonts are still governed by their own licenses. Demo files for projects you choose not to approve remain the property of Rendr Development.
9. Hosting & care, what it covers, what happens if you cancel, and transfers
As long as your $29/month hosting plan is active and paid, we handle hosting, your domain (if you registered it through us), SSL certificate, daily backups, uptime monitoring, security patches, and small content tweaks when you text us. If the monthly hosting fee is not paid for any reason, including a failed or expired card, your site will be suspended, not deleted. It will go offline and stay offline until payment resumes. If you want to move your site to your own hosting, we can help transfer the site files for a one-time $150 transfer fee. This covers export, prep, and handoff; it does not include ongoing support or future updates on your new host.
10. Things outside our control
Your site relies on services we don't own, your domain registrar, email provider, payment processor, Google, etc. If one of those goes down, raises prices, or changes their rules, that's not something we can prevent or be responsible for. Same goes for big things outside anyone's control like internet outages, severe weather, illness, or anything similar, we'll get things back up as fast as we can but can't be held liable for the downtime itself. Any fees those third parties charge you (domain renewals, payment processor fees, etc.) are your responsibility unless we specifically said they're included.
11. What's promised, and what isn't
We'll deliver your project with real care and skill. Beyond that, the site is provided "as is." We can't guarantee specific business results, how many leads you'll get, how high you'll rank on Google, how much revenue you'll make, or that the site will never have an issue. Anything we share about timelines, performance scores, or projected results is a good-faith estimate, not a promise.
12. Limit on what we can be on the hook for
If something goes wrong, the most you could ever claim from Rendr Development for any reason combined is the amount you paid us in the 90 days before the issue came up. We're also not responsible for indirect losses, like lost sales, lost profits, lost data, or business downtime, even if we knew there was a risk. This limit applies no matter what type of legal claim it is. This is standard for studios and is what keeps us able to keep prices fair.
13. You're responsible for what you send us
If something you sent us (text, an image, a logo, a video, customer data, etc.) causes a legal problem, like a copyright complaint or a privacy issue, that's on you, not us. You agree to cover any reasonable costs (including legal fees) if we get pulled into something because of content or assets you provided.
14. Don't do chargebacks before talking to us
If you ever feel there's a problem with a charge, please reach out first. Filing a chargeback or payment dispute with your bank without giving us a chance to fix it is a breach of this agreement. If that happens, we may take the site offline, pause services, and recover the disputed amount plus any fees the bank or processor charges us.
15. Keeping things private
Anything you share with us that isn't public (your business numbers, customer info, internal plans, etc.) stays between us. We'll only use it to build and support your site. Same goes the other way, anything private we share with you about how we work stays between us.
16. The legal stuff (which state's laws apply)
This agreement is governed by the laws of the State of Georgia, USA. If there's ever a dispute that can't be worked out, it has to be brought in the state or federal courts in Georgia, and both of us agree to that.
17. If these terms ever change
We may update these terms occasionally. Whatever version was active on the day you approved and paid is the version that applies to your project. For ongoing hosting, continuing to use it after an update means you accept the updated terms going forward.
18. The complete agreement
These terms, plus the order summary you saw when you approved your demo, are the complete agreement between us. They replace anything we may have talked about before. If any one part of this is found unenforceable in court, the rest stays in effect.
Got a question before you buy?
Call, text, or email, we'll answer in plain English.